Customer Reviews

December 2024

Michael Crebbin -

Return customer to South Yorkshire Firewood. Have sometimes had to wait a few weeks if ordering in busy periods (my issue, not theirs) but most recent was delivered in less than a week (and in the first snow of the season).

Always a good product that burns well. Delivery driver was very accommodating as well (given I had to de-ice and de-snow my car before removing it from the drive to aid delivery).

Definitely recommend.

22nd October 2024

Carole Grant -

Just wanted to thank you for organising our wood delivery so quickly and making it so easy.

Also to thank the driver today , he stacked it really neatly just where I asked him to put it and was really courteous.

All in all 10/10 service!

Thanks

February 2024

Andrew Hartog -

Ordered builders bag of mixed hardwood logs, two week delivery window which I thought ok you must be busy.

When I took the first logs out of the bag the middle is just chippings, bark and small off cuts…….however they rang me and delivered some more logs as an apology 👌🏼 …

March 2024

Andrew Hartog -

Very happy to 100% recommend this team. I needed some fire logs - we had chewed through loads this winter. Catherine was extremely helpful and responded to my request very quickly. The logs were a good price and excellent quality - all delivered promptly and at the time agreed by Monika who was so friendly and again helpful. Great team - very many thanks.

26th April 2022

Bob Shillito -

What a change, to find a company that cares. I visited the premises to see what they could supply me with as I have just had a wood burning stove fitted and needed some advice which they readily gave. My order Was delivered on time by a most helpful man who made sure I was satisfied with the delivery and where exactly I wanted it putting, as near to my log store as possible. Keep up the great service, you deserve to do well.

2nd February 2022

Tricia Nelson -

Great service. Lovely delivery driver. Highly recommend them.

9th January 2022

Peter Broome -

Great friendly service. Dry hardwood logs delivered to your door at a sensible price. Would definitely recommend.

11th December 2021

Danyel Cox -

We've been using wood from South Yorkshire Firewood for six years now and the wood is consistently of high quality. The service is always punctual, reliable and friendly, and it's great to know that the wood is sustainably and locally sourced.

16th August 2021

Chris Brown -

Good size dry wood , hardly any 'of cuts' , hardly any waste (dust bark etc , u always get some) nice guy delivered, have again.

17th December 2020

Emmie McFadden -

Just want to say a huge thanks for your brilliant service. From ordering to delivery - professional, spot on, and costumer care from beginning to end.

A special big thanks to the two chaps who dropped off our order yesterday morning at 9am - they went above and beyond with the delivery and making sure we could fit in the wood shed okay.

Terrific service! Have a lovely Christmas break and see you again in the new year!

Emmie

16th December 2020

Inga Kobylecki -

Just a quick note to say thanks for the delivery today and great customer service all round from start to end really!!!

Really lovely chap delivered to us today.

Thanks again and have a fantastic Christmas break.

Inga

10th June 2020

Mrs Repton in the Peaks -

Dear all at South Yorkshire firewood, just about to receive my fourth delivery from you… Now that the weather has turned. I would just like to thank you for your professionalism, for your lovely telephone staff, for your quick delivery and for the great service I receive when my fuel is delivered. The lady that brings my logs is a credit to your company!!! She is so very thoughtful as to where to put them and even wraps them in film stop them getting wet should it start to rain. I am so pleased I discovered you on recommendation from my son. I would not go anywhere else now for my wood! I also live quite a bit away from you and yet you seem to deliver almost within 24 hours, in most cases. Absolutely fantastic!

Many many thanks!

24th January 2019

Dean Howarth, Chesterfield -

Just a quick email to say how delighted I am with your service. It’s the first time I've taken a delivery from you, but it won't be the last. Top quality fire wood placed exactly where I requested it to be dropped. Sales invoice placed in my post box including payment receipt was also a nice touch. Thank you.

12th February 2018

Di Barker, Sheffield -

After 10 years of having a wood burner we have found the most efficient, clean, super-hot wood! Thank you! Excellent service too.

25th January 2018

Jeremy A, Sheffield -

We have just received our new order, a very full builders bag of kiln dried ash and birch which looks lovely. We also ordered six bags of kindling and they are each twice the size of the previous lot of kindling we had from you! So we feel we have had very good value for money. The only problem we have is where to put all the kindling. So we appreciate the courtesy of the 10% off this order and are very happy with your service. Best wishes Jeremy.

18th January 2018

Gary J, Sheffield -

Well I think i waited long enough before giving a review. I ordered a bag to see what it was like, it arrived on time which was a bonus and at a respectable price. The wood itself burns like a dream, with others stuff we would go through nearly 10 logs a burn, but this wood burns long, slow and with a good deal of heat, maybe 4 logs for the same burn. My wife was well impressed and we will be ordering some more in the near future, thanks again legacy.

19th October 2017

Muniza B, Sheffield -

Hi, we have received our delivery today. Great product, great service as usual! Can't wait to get the log burner fired up and we'll continue to tell friends around the area about you. Kind regards Muniza.

30th January 2017

Derek S, Sheffield -

You guys are great! Great response when I call, always polite and punctual when it comes to delivery. Thanks..

22nd November 2016

Muniza B, Sheffield -

I ordered a bag of hardwood logs and two bags of kindling yesterday. I’ve just had a message from my husband who has received our first delivery from you today: “Excellent quality wood and they dropped it using a crane in a builder’s bag; so much better than what we’ve had from anywhere else before- top service!”. We haven’t used your services before and found your website through an internet search, we just wanted to say what great service and produce we've had from your company from the first phone call to Rebecca yesterday to the super-speedy delivery today. I can’t wait to get home from work and fire up the log burner now!

15th November 2016

Tim C, Sheffield -

Service from enquiry to delivery was absolutely brilliant, delivery was within minutes of the agreed time, wood was just as described, don't normally post this sort of thing but credit where it's due and I will definitely use again.

7th November 2016

Tim H, Doncaster -

Hello, I would just like to say a big thanks to you all at south Yorkshire firewood, this is the first time I have dealt with you and it definitely will not be the last. The whole process from enquiry to delivery has been fantastic, right down to the delivery as close as they could get to the house and within minutes of the estimated delivery time. I don't normally send this type of email but credit due. Again, thank you all.

18th October 2016

Howard Y, Sheffield -

I ordered a large bag of kiln dried oak on Monday morning and was told the delivery would be at approximately 11:30 the next day. It actually arrived 15min early the delivery driver dropped the material where I asked and then helped me drop the bag in to my garage. When I placed the order, the lady was very polite, helpful and professional. All in all, a first-class service I will definitely be using you again.

15th October 2016

Will T, Sheffield -

Brilliant service and used twice now so would recommend.

16th February 2016

Rachael K, Sheffield -

Brilliant service, always get back to you when they say they will, will definitely recommend!

8th December 2015

Jeff A, Sheffield -

All ran like a Swiss watch. Thank you! And this is going to be a very British thing to say, but you are all such nice people. I don’t know the drivers name but she’s also fantastic!

3rd October 2015

Shaun L, Sheffield -

Hi, just like to say thank you for delivering the wood on such short notice

21st January 2015

Paula H, Doncaster -

Today we had two builders bags of logs and two bags of kindling delivered. It is to our first from you, but having discovered you, last time I placed an order I accidentally ordered from a different company thinking it was you. I felt I must write to say thank you. The logs are a good size, where some companies deliver huge pieces, far too big for a domestic burner. They smell divine and stack easily because they are reasonably uniform. They are, as I write, burning merrily. They arrive delivered by a delightful young woman, who manoeuvred them onto our drive with ease, well packaged and covered with plastic to protect them from the rain. And finally, when we got down to the bottom of the big bags. No dust, bits of rubbish and muck. Thank you, now we have stacked them, we are going to celebrate with fish and chips!

24th November 2014

Michael L, Sheffield -

Dear Martyn, just a quick email to say thanks for recent delivery of short cut dried hardwood, its excellent. See you again for same next year.